Have a hassle-free and always-on contact center

At a time when people are mandated to self-distance and wear masks, the idea of “the human touch” may seem a bit disquieting. In commerce especially, face-to-face contact is about the last thing most customers want right now. Human voices, however, have perhaps never been more important. As many companies struggle to find a “business…

The post Have a hassle-free and always-on contact center first appeared on IT World Canada.