Avaya’s installed base was ‘ripe for the picking’ last year, but that’s no longer the case, says CEO

PHOENIX -- There’s no bigger target than Avaya and its 100 million seats in the business communications market, and chief executive officer Jim Cherico wasn’t afraid to admit his executive team had their work cut out trying to stop hundreds of major customers from jumping ship last year prior to announcing a partnership with RingCentral in October.